4 Comments

Ok let me start by saying I loved your analysis and the post as a whole! It's inspiring as someone who's trying to create similar content.

"For future analysis, Delta could test small incremental price adjustments within this season to optimize revenue while preserving high seat occupancy. This is from a business perspective."

I kinda hated the point above lol, I get where you're coming from, Delta it's a business so money talks. However I can't fight feeling like this is penalizing loyal customers at the expense of revenue. It kinda made me think about how T-Mobile offered the best plans and perks to new customers and didn't offer any goodies to existing customers (yeah not projecting at all...)

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lol... Thank you for such good words, I appreciate! I totally get where you're coming from—balancing revenue with customer loyalty, but I'm glad you could see that from a business perspective. from a personal perspective, well I'll keep that to online rants 😔. you’re absolutely right, loyalty programs are about valuing loyal customers, not penalizing them!

and for that I would say discounts and added perks to frequent fliers during those low-demand periods.

lol at not projecting. my projecting with T-Mobile made me leave to Xfinity. yes, I know different pots, same food 😔

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I put a heart on it but I don't love this.

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lol, I think I know why you don’t. I appreciate it 😁

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